yellowgreen-jay-237879.hostingersite.com! We want your shopping experience with us to be smooth and transparent. Please read our Shipping & Store Policies carefully before placing an order.
📦 1. Shipping Policy
1.1 Shipping Coverage
- We deliver nationwide across india.
- International shipping is available to select countries (visible during checkout).
- If your location is not listed, contact us at alzib@yellowgreen-jay-237879.hostingersite.com for assistance.
1.2 Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- Once shipped, you’ll receive a confirmation email/SMS with tracking details.
1.3 Estimated Delivery Time
Region | Delivery Time |
---|---|
Within india | 2–5 business days |
International Orders | 5–12 business days |
Note: Delivery times are approximate and may be affected by weather, holidays, or customs delays.
1.4 Shipping Charges
- Shipping costs are calculated at checkout based on location and order weight.
- Free shipping may be available on promotional items or orders over a specific value.
1.5 Tracking Your Order
- Tracking information is provided via email or SMS once your package is shipped.
- You can track your order on the courier’s website.
1.6 International Duties & Taxes
- Customers are responsible for any customs duties or taxes applied by their country.
- yellowgreen-jay-237879.hostingersite.com is not liable for delays or additional charges caused by customs.
🔄 2. Return & Exchange Policy
2.1 Eligibility for Return/Exchange
- Items must be returned within 7 days of delivery.
- Products must be unused, unworn, unwashed, and in original packaging.
- Proof of purchase (invoice or order number) is required.
2.2 Non-Returnable Items
- Items on sale/discount, customized products, and personal care items are not eligible for return or exchange unless damaged or defective.
2.3 Damaged or Incorrect Items
- If you receive a damaged or wrong item, contact us within 48 hours of delivery.
- We will arrange a replacement or refund after reviewing the claim.